Privacy Policy
A legal disclaimer
Privacy Policy
Last Updated: 22/09/2025
At SKCM LTD ( Speedy Kiwi Cleaning and Maintenance ) ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with the cleaning services we provide.
1. Information We Collect
We may collect the following personal information from you when you schedule or use our services:
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Full name
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Phone number
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Email address (if provided)
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Home or business address
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Details about your cleaning requirements
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Any other information you voluntarily provide to us
We do not collect personal data through a website or online booking system.
2. How We Use Your Information
We collect and use your information to:
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Schedule and provide cleaning services
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Contact you regarding appointments, rescheduling, or service updates
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Send invoices or payment receipts
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Respond to your inquiries or complaints
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Maintain records for internal administrative purposes
We do not sell, rent, or share your information with third parties for marketing purposes.
3. How We Store Your Information
Your personal information is stored securely and accessed only by authorized personnel. We may store your data in:
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Physical files (e.g., job sheets or appointment books)
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Encrypted digital formats (e.g., mobile phone contacts, invoicing software)
We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
4. How Long We Keep Your Information
We retain your information only as long as necessary to fulfil the purposes described above, or as required by law (e.g., for accounting or tax purposes).
5. Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction of any inaccurate information
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Request deletion of your personal data (subject to legal or contractual obligations)
To make a request, please contact us using the details below.
6. Sharing Your Information
We do not share your personal information with third parties, except:
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When legally required (e.g., by a court or government agency)
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When necessary to protect our legal rights
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With service providers we trust, solely for the purpose of delivering our services (e.g., accountants)
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available upon request.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
SKCM LTD
027-280-7729